He also said around 80 percent of service fees went to venues rather than Ticketmaster itself.Ĭiting the example of the Cure frontman Robert Smith’s fightback against sky-high fees, which saw Ticketmaster paying refunds to fans, Rapino argued: “We did a ton of work with Robert, making sure He said that recent price increases were associated with a 19 percent jump in Live Nation’s show production costs including fuel, staff and staging equipment. At Live Nation, we’ll look at the lower-end ticket prices in the theater and clubs and say, ‘Can we scale them back and make sure a defendable fee on a service, on a ticket price?’ It’s been too easy to add a dollar to the service fee.” “I don’t think it’s justified probably at every ticket price point. “I do think as an industry, we probably do have to absorb a bit better and think a little smarter at what is the add-on fee,” Rapino told the Bob Lefsetz Podcast.
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